Wipro: On Thursday, Wipro Limited revealed its selection by Desjardins to revamp its credit solutions for both members and clients. Wipro Gallagher Solutions (WGS), a subsidiary of Wipro and a provider of cloud-based Loan Origination Systems (LOS), will oversee the integration and management of Desjardins’ various in-house and legacy systems. This initiative aims to consolidate all Loan Origination Systems onto a single platform, utilizing WGS’s flagship NetOxygen solution. The anticipated benefits include enhanced customer experience, increased efficiency, and cost savings for Desjardins.
The program of transformation will offer Desjardins members and clients a seamless digital lending experience, accessible anytime, anywhere, and on any device. Additionally, it will streamline operational tasks through automation, allowing Desjardins employees to concentrate on providing advisory services and managing more intricate transactions.
Kim Watson, President and Managing Director of Wipro Solutions Canada Limited expressed enthusiasm about the promising prospects of this project for the future of lending services, leveraging the advanced digital capabilities of NetOxygen. The transformation of Desjardins’ consumer banking services will empower them to enhance customer service and streamline their processes, thereby enabling them to achieve their aspirations more effectively.
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Nathalie Larue, Executive Vice President of Personal Services at Desjardins Group, expressed, “At Desjardins, our dedication lies in meeting the needs of our members and clients, continuously enhancing and streamlining their experiences. The NetOxygen solution harmonizes seamlessly with Desjardins’ vision, making Wipro the logical choice for our strategic partnership in this significant transformation journey.”
